Frequently Asked Questions

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Yes! We are insured for up to $3,000,000 and bonded. 

Yes.

Once you are completely satisfied with the services we provided,  you can pay upon completion with CASH, CHECK, CREDIT/DEBIT CARD. If you pay with a credit or debit card, do keep in mind that a 3% card fee will be assessed. You have the option to pay with check or cash to avoid the fee.

Yes! 100% of all tips go to your technician.  We ask that you separate the tip from the actual payment to ensure the technician receives 100% of their earnings. However, if you pay with card, our system will prompt you and separate the tip automatically. 

If you have cluttered floors or countertops then you will be charged an extra $0.75 per minute to move the items out of the way or to a desired location. The cleaning technician will always inform you before starting. 

Our cleaning technicians should not lift anything exceeding 25lbs, or anything that is fragile or easily breakable. 

The best option is to call us at (478) 733-6842 you can also book here on our website. 

All of the areas we service can be found here on our website. 

48 hours before the service you will receive a notification just to serve as a reminder. If you need to cancel or reschedule your service, please do so at least 48 hours in advance. If it is less than 48 hours in advance there will be a $60 fee assessed.  Please call us at (478) 733-6842 or contact us here online to cancel/reschedule.

Everything included can be found here on our website.

No. However, to add on dusting baseboards it is only $4 per room and cleaning baseboards is $11.50 extra per room. 

No, but we prefer you to be in attendance for a post-cleaning inspection. However, as long as the technician has access to the residence we can complete the job.

All of our cleaning technicians use their preferred tools. If you would like the technician to use your cleaning supplies, please mention this at the time of scheduling or when the cleaning technician arrives to your location.

One or two technicians will be sent to a each cleaning service.

Yes, the same technician(s) will be present every time. Exceptions are made if the technician cannot clean on your scheduled date. In this instance, your cleaning will be rescheduled or another technician will complete the services requested.

We like to do a post-cleaning inspection with you to address anything overlooked before the cleaning technician leaves the property. If anything needs to be addressed after the technician leaves please contact us, within 48 hours, and we will promptly correct any errors.

Dusting baseboards is included in the base cleaning. However, cleaning baseboards can be added for an additional fee of $11.50 per room.

No, but we do prefer you to be in attendance for a post-cleaning inspection.

 One or two technicians will be sent to a job. 

All of our cleaning technicians use their preferred tools. If you would like the cleaner to use your cleaning supplies, please mention during scheduling or when the cleaner arrives at your location.

Bleach, dish soap, and water is used for building siding. For concrete, we use water only. 

All of our pressure washing technicians currently use at least 4000 psi to ensure the best cleaning possible. 

 One or two technicians will be sent to a job.