Residential/Commercial Carpet Cleaning*

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 (NOTE: Before our technician is scheduled to arrive, please vacuum, remove all breakables and items from tables and other furniture, & remove small items such as boxes, magazines, shoes, etc. in the area(s) being cleaned. If applicable,  please prepare arrangements for pets and children to be kept away from the area(s) to be cleaned.)

Step 1: Pre-Inspection– Our technician will walk through your home with you to visually inspect the carpet and address your areas of concern. We will identify your fiber type, discuss your carpet conditions, potential permanent stains and give you an evaluation of expected results. Furniture moving needs will be discussed as well at this time.

Step 2: Furniture Moving– Sofas, chairs and tables will be carefully moved during your cleaning process and replaced in their original location with tabbed protectors underneath to protect your flooring and furnishings.

Step 3: Pre-Conditioning, Pre-Treatments, & Pre-Spotting– Your carpet is pretreated with an appropriate cleaning solution. This is mixed according to your soiling conditions, carpet style, and fiber type. Rest assured that the products we use are safe for your family and pets. 

Step 4: Hot Water Extraction and Rinse– After a little dwell time, we use van mounted hot water extraction, better known as steam cleaning, to rinse and remove the dirt and other contaminants. Water pressure and temperature are regulated to make sure your carpet is not over-wet.

Step 5: Advance Stain Removal– Troublesome spots will receive further treatment with one of our specialty spot removers and by using advanced stain removal techniques. 

Step 6: Neutralization– Every carpet we clean is neutralized and PH balanced so there are no sticky residues left behind to attract future soiling. This treatment is applied during or after rinsing depending on soil conditions. This important step also prepares your carpet to receive a fabric protection treatment such as Scotchgard. 

Step 7: Speed Dry (upon request)– High velocity air movers can be used to enhance drying. (Additional fees may apply)

Step 8: Post Inspection– Our technician will walk through your home with you to ensure you are completely satisfied with our service. (Carpets generally take 4 to 8 hours to completely dry, on average. This is dependent upon air circulation & humidity levels.)